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Understanding the RiffleCM Opportunity Pipeline & Workflow (and why it's powerful for bid tracking)

Modeled after common subcontracting workflows, Riffle helps keep your team aligned at every step—so not bid slips through the cracks.

Written by Jen Gadus

Once you accept an ITB and start working on your estimate, your project enters the Opportunity workflow.


These stages help your team stay organized and show where the project stands in the bidding process.

You can move a project through it's statuses by:

  • Dragging cards in Board View

  • Using the “Mark as…” buttons inside Project page(s)

  • Changing the status in the Project Information section of the Overview page

Here’s what each stage means and how it moves.


✅ Accepted

Hooray! This status means you or someone on your team has accepted an ITB. The project is now an opportunity and hasn’t been worked on yet.

Actions you can take while in Accepted:

  • Start entering estimate details → Riffle automatically moves it to Draft

  • Promote it manually by dragging it to Draft in Board View

  • Change the status to any other Opportunity status in the Project Information section of the Overview page



✏️ Draft (In Progress)

You’re actively building or entering the estimate — this is your main working stage.

Actions you can take while in Draft:

  • Continue entering estimate information

  • Move forward by dragging to In Review or Submitted

  • Or use the “Mark as…” buttons inside the Project Record

  • Change the status to any other Opportunity status in the Project Information section of the Overview page


👀 Internal Review (optional)

You want someone on your team to look over the estimate before sending it to the bidding company.

Actions you can take while In Review:

  • Notify a teammate for review (prompt appears automatically)

  • Promote to the next step by dragging to Submitted

  • Or click “Mark as Submitted” when ready

  • Change the status to any other Opportunity status in the Project Information section of the Overview page

⚠️ Note: admins can turn this stage off if it does not apply to your company's normal workflow.


📤 Submitted

You’ve sent your estimate to the bidding company. This stage represents a complete, outbound bid.

Actions you can take while in Submitted:

  • If the bidding company replies with questions or changes, move to Negotiating

  • If the bid is final, wait for a result

  • When you hear back, mark the project as Won or Lost

  • Change the status to any other Opportunity status in the Project Information section of the Overview page


💬 Negotiating (optional)

The bidding company has responded with change requests, questions, or clarifications.

Actions you can take while in Negotiating:

  • Update estimate information

  • Move back to Submitted once changes are sent, OR

  • When you hear back, mark the project as Won or Lost

  • Drag directly between these two column in Board View

  • Change the status to any other Opportunity status in the Project Information section of the Overview page

⚠️ Note: admins can turn this stage off if it does not apply to your company's normal workflow.


🏆 Won

Your bid was awarded by the winning bidder for the project. Congrats! 🎉

Actions you can take while in Won:

  • Press Begin Project Planning to move your project into the WIP phase

  • Revert the status to any other Opportunity status in the Project Information section of the Overview page


❌ Lost

The bidding company did not award your company the project.

Projects marked as Lost will remain visible in your board/list view until you archive them. If something changes, you can always update to the project status to Won (we're rooting for you!)

Actions you can take while in Lost:

  • Change the status to any other Opportunity status in the Project Information section of the Overview page


⭐ Summary

  • Accepted → Draft happens automatically when you begin to enter estimate details (or you can manually drag from Accepted → Draft in Board View or by updating the status in the Project Information section of the Overview page).

  • All other stage changes are manual

  • Optional stages (In Review and Negotiating) can be turned off by admins

  • You can move back and forth between certain stages

  • You decide when to close out the opportunity as Won or Lost



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